Shipping Information

Why your order did not get free shipping.

Both items ordered as well as the shipping address has to be eligible for FREE Shipping. FREE Shipping page has more info . about what items and addresses qualify.

Free Shipping

To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible items inside of your Shopping Cart.
  • Go to checkout.
  • Ship your items to one single U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 5-7 working days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

Using this shipping option, we fulfill the transaction within a more cost-efficient way. This permits us to pass our savings onto you in the form of free shipping. While it could take some extra time to pack and ship your order, you'll still receive it around the estimated delivery time period.

International Shipping

We gladly accepts orders all the world over. Available product lines, shipping rates and charges could vary depending on the delivery address for the order.

To view the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To learn more, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages could possibly be controlled by the customs fees and import duties of the country which you've your order shipped. These charges will almost always be the recipient's responsibility. For additional details, read about Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers Overseas shipping page.


These items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that require special handling because they're extremely heavy (including, multi-volume sets) are not shipped beyond the U.S. Should this be the situation, it'll be noted on the product detail page.

Customs, Duties, and Taxes

You're liable for assuring the product may be lawfully imported to the destination country. When ordering the recipient is the importer of record and should conform to all legal guidelines of the destination country. Orders which are shipped to countries outside the United States might be subject to import taxes, customs duties and costs levied from the destination country. The recipient of an international shipment can be subject to such import taxes, customs duties and costs, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we have no power over these charges and cannot predict whatever they may be. Customs policies vary widely from country to country; make sure you speak to your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates.

Shipping Charges and Times by Geographical Region

When orders shipped internationally get to the destination country, they may be governed by customs clearance procedures which can cause delays beyond original delivery estimates.

Suppliers may have policies that are different from our conditions and terms. For items you have purchased with a vendor, please see the applicable seller's policies for the other conditions and terms that may affect your purchase of such merchandise.

When you should Anticipate Your Order

Our estimated delivery date on your order relies how quickly we are able to obtain and ship your items, your shipping address, and the shipping speed and options you select. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can find info about these products along with shipping requirements and charges from the vendors product delivery site.